Refund Eligibility
Refund eligibility depends on fare type, booking status, provider rules and cancellation timing. Some promotional or non-refundable fares may not qualify for refund.
Refund Amount
The final refund amount may be adjusted after airline or provider charges, cancellation fees, taxes, payment gateway charges and non-refundable service fees.
Refund Timeline
After provider approval, refunds are usually initiated to the original payment method. Bank and payment gateway processing times may vary.
Failed or Duplicate Payments
If a payment is debited but booking is not confirmed, our team will verify the transaction and coordinate refund or booking completion as applicable.